SelfDrive is a premium car rental service in India, offering flexible car rental options for personal and business needs with daily, weekly, and monthly durations.
The rental price includes the vehicle’s base rental cost, basic insurance coverage, maintenance, registration, and 24/7 roadside assistance.
You can rent a car for periods ranging from daily rentals to weekly and monthly options, with durations from 1 day up to 12 months.
Yes, you can add an additional driver to your rental car for a nominal fee, but it is important to ensure that they meet the criteria of renting a car. By doing so, you can enjoy a hassle-free and safe driving experience with your additional driver.
For our customers convenience, we deliver and collect vehicle right at your doorstep for a nominal fee.
Drivers must be between 23 and 65 years old.
Booking is simple: visit our website or use the SelfDrive app (available on iOS & Android) to "SEARCH - BOOK - DRIVE."
SelfDrive offers a range of cars, including economy cars, sedans, SUVs, electric vehicles, and luxury vehicles. Availability is subject to location.
You will need to provide your driver’s license, identification proof (Aadhaar or Passport), and a credit/debit card for payments.
Yes, insurance is included with your rental. We offer various levels of coverage, from basic to full protection.
Payments can be made via valid credit and debit cards (MasterCard, Visa).
Yes, a refundable security deposit is required and will be refunded within 30 working days after the vehicle is returned.
Insurance Excess is the maximum amount you are responsible for paying in case of an accident or damage.
Unfortunately, specific color requests cannot be accommodated as availability varies.
You can collect your rental car from the designated pick-up point mentioned in your e-ticket.
Yes, you can request modifications or cancellations through the SelfDrive app or by emailing info@self-drive.in.
Only drivers registered in the contract can drive the vehicle. Additional drivers can be added for an extra fee.
Additional charges will apply for exceeding the mileage, as outlined in your e-ticket.
Use the SelfDrive app to reach our 24/7 roadside assistance for any breakdowns or accidents.
You can place the return request using the SelfDrive app. Please ensure you make this request 24 hours before the rental expires to avoid automatic extension of your booking.
Yes, early return requests can be made via the SelfDrive app; however, no refunds will be issued for early returns.
Smoking is strictly prohibited in all rental cars. Violations may result in additional cleaning fees.
The fuel level should match the level at the time of pickup. If not, an additional fee will be charged.
A 10% fee of the total invoice value applies if the cancellation is made before delivery.
Contact our customer service within 24 hours of your rental return with details of the item and your rental information.
Cross-state/Cross-border travel with the vehicle is subject to approval from our associate partner.
You can rent a car starting from 1 day up to 12 months.
The majority of our rental cars are either the latest models or fairly new, subject to availability.
Yes, you will receive a booking confirmation for every booking made through SelfDrive.
The booking confirmation will be shared via email, and an SMS will be sent to the registered phone number. You can also access the e-ticket from the SelfDrive app.
If you don't receive your confirmation, simply log in to the SelfDrive app to access your e-ticket using the registered mobile number.
You can place the cancellation request using the SelfDrive app or by sending an email to info@self-drive.in.
One-Time Documentation refers to the requirement of submitting your documents only once during the initial registration process.
If the vehicle is returned after the agreed-upon date/time, additional rental charges will apply for the late return.
Dropping off the rental car in a different location is subject to approval. You can contact customer service to arrange this with an applicable additional drop-off fee.
If you exceed the allotted mileage, additional charges will be incurred at a predetermined flat rate per mile, as outlined in your e-ticket.
Yes, you can add an additional driver after picking up the car, subject to approval. Please contact the support team for assistance.
If the insurance is provided by SelfDrive, you can add full coverage insurance post-pickup, subject to approval through the SelfDrive app.
For assistance with issues or breakdowns, please log into the SelfDrive app and contact the service provider through the Emergency Assistance section.
Customers can rent a car for daily, weekly, or monthly periods, starting from 1 day up to 12 months.
Daily rental allows you to rent a vehicle for 1 to 6 days, ideal for short-term transportation needs.
Weekly rental provides options to rent a vehicle for 7 to 29 days, suitable for both short and long-term needs.
Flexi lease allows customers to rent a car for 1 to 12 months, providing flexibility in rental terms.
Yes, you can book a car and pick it up directly from the rental counter at the airport.
The "Arrive & Drive" service allows you to seamlessly pick up your rental car upon arrival at the airport, ensuring a hassle-free start to your journey.
This service allows businesses to access flexible car rental options for 1 to 12 months, catering to corporate needs.
We accept payments through valid credit and debit cards, including MasterCard and Visa.
Yes, a refundable security deposit is required for all rentals. This deposit will be refunded within 30 working days after the car is returned.
The rental price includes the base rental cost of the vehicle, basic insurance coverage, maintenance, registration, and 24/7 roadside assistance. Please refer to your e-ticket for specific details.
Non-rental charges are expenses such as parking fines, traffic fines, key loss, damage, or unpaid toll charges. These will be automatically charged, and respective invoices will be shared to your registered email address.
Yes, you will receive invoices for any non-rental charges via your registered email or through the SelfDrive app.
Yes, late payment charges may apply. Please check your invoice for details.
To claim your security deposit, open the SelfDrive app and tap the claim button in the Deposit Credit section. The deposit can be claimed after 30 working days of returning the rental car.
You can check the status of your claim/refund in the SelfDrive app under the Deposit section.
You can access your invoices by logging into the SelfDrive app and navigating to the Profile section.
Yes, insurance coverage is included in daily, weekly, and monthly rentals for flexibility. You can choose from different coverage options:
Insurance excess is the maximum amount you are responsible for paying in the event of an accident or damage, whether it’s your fault or due to unidentified third-party damage.
If you are at fault for an accident, the insurance excess amount will apply. For assistance, please log into the SelfDrive app and contact the service provider through the Emergency Assistance section.
To end your reservation, you can place the return request using the SelfDrive app under the "Return Request" section. Please note that it is mandatory to place the return request 24 hours before the rental expiry; otherwise, the booking will be auto-extended.
If the vehicle is returned after the agreed-upon date/time, additional rental charges will apply for the late return.
When returning a rented car, the fuel level should match the level at the time of pickup. If it does not, an additional fee will be charged.
Returning the vehicle before the agreed-upon date/time will result in additional rental charges, and no refunds will be issued for early returns.
Yes, someone else can return the rental car on your behalf. Please reach out to our customer service for further assistance or send an email to info@selfdrive.qa for all necessary documentation and authorization.
Selfdrive Credits are the super-fast way to receive all of your dues in the form of Credits. Be it rental, deposit or your special discount.
